Last Updated: January 30, 2025
At Audrey S. Arnold & Whole Life Synergy, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.AudreySArnold.com) ("Our Site"). We comply with the General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and other relevant privacy laws.
By using Our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use immediately.
"Account" – an account created to access specific features of Our Site.
"Cookies" – small text files placed on your device to improve website functionality and performance. See Section 12 for details.
"We/Us/Our" – Audrey S. Arnold & Whole Life Synergy, registered at Zürichstrasse 10, 8932 Mettmenstetten, Switzerland.
"GDPR" – General Data Protection Regulation (EU 2016/679), governing data protection laws in the EU/EEA.
"FADP" – Swiss Federal Act on Data Protection, governing data privacy laws in Switzerland.
We are based in Switzerland and comply with the Swiss Federal Act on Data Protection (FADP). Additionally, as we offer products and services to clients in the EU and worldwide, we also comply with the General Data Protection Regulation (GDPR).
This means we:
Ensure transparency regarding data collection and processing.
Obtain explicit consent for processing personal data where required.
Implement strong data security measures to protect your information.
Provide user rights in accordance with GDPR and FADP (see Section 9).
Notify users and authorities in case of a significant data breach.
We collect personal data in the following ways:
Direct Information: When you sign up for an account, schedule an appointment, subscribe to newsletters, or contact us, we may collect your name, email, phone number, and payment information.
Automated Information: When you visit Our Site, we collect information via cookies and third-party tools, including:
IP address
Browser type & version
Operating system
Referring website & exit pages
Usage data and analytics (if enabled)
Under GDPR and FADP, we process your personal data lawfully based on one of the following:
Consent: You have given explicit consent (e.g., subscribing to newsletters).
Contractual Obligation: Data processing is necessary for fulfilling a contract.
Legal Compliance: We must comply with legal obligations.
Legitimate Interest: Processing is necessary for business operations, provided it does not override your rights.
We use your personal data to:
Manage your account and website access.
Personalize and enhance your experience.
Provide products, services, and support related to Whole Life Synergy.
Facilitate appointment scheduling through Book Like A Boss (BLAB).
Process payments securely via Stripe and (potentially) PayPal through BLAB.
Send newsletters, updates, and promotional content (with your consent).
Conduct analytics to improve Our Site.
Detect and prevent fraudulent activities.
You can unsubscribe from marketing communications at any time by clicking the opt-out link in emails.
We implement robust security measures to protect your data. Your personal information is stored securely and retained only as long as necessary for legal, tax, and business purposes.
We regularly review retention periods. For tax compliance, we store financial data for 10 years. Anonymized data may be used for research indefinitely.
Security measures include:
Compliance with Podia's security standards for digital products and memberships.
Secure payment processing via Stripe and PayPal, ensuring GDPR- and FADP-compliant encryption.
Limited access to personal data, with strict confidentiality requirements for authorized personnel.
We do not sell or rent your data. However, we rely on third-party providers to operate Our Site and services. These include:
Podia (course hosting & digital product sales) – Podia’s Privacy Policy
Book Like A Boss (BLAB) (appointment scheduling) – BLAB’s Privacy Policy
Stripe (payment processing) – Stripe’s Privacy Policy
PayPal (optional payment processing) – PayPal’s Privacy Policy
These services handle certain aspects of your personal data. When making a payment, for example, Stripe or PayPal processes your payment details directly; we do not store or have access to your full payment card information.
If required by law or to prevent fraud, we may also share data with legal authorities.
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): Request deletion of personal data under certain conditions.
Restriction of Processing: Request to limit how we use your data.
Data Portability: Request to transfer your data to another service provider.
Objection: Opt out of certain types of processing.
Withdraw Consent: Revoke consent at any time for marketing communications.
File a Complaint: Lodge a complaint with a data protection authority if you believe your rights are being violated.
To exercise these rights, contact audrey (at) AudreySArnold.com.
We do not engage in fully automated decision-making that has legal effects on users.
Our Site uses cookies to enhance your browsing experience. Cookies may be:
Necessary: Enable core functionalities (e.g., login, security).
Analytics: Podia may collect website usage data, but no third-party analytics (e.g., Google Analytics) are currently implemented.
Marketing: If implemented in the future, relevant information will be updated here.
You can modify your cookie preferences in your browser settings. Blocking cookies may impact website functionality.
We may update this policy periodically. The latest version will be available on Our Site with the updated date.
We will notify users of significant changes via email or website updates.
For privacy inquiries, please contact:
Email: Audrey (at) AudreySArnold.com
Address: Zürichstrasse 10, 8932 Mettmenstetten, Switzerland
By using Our Site, you acknowledge and agree to this Privacy Policy. If you have any concerns, please reach out to us before continuing to use Our Site.
This policy is effective as of January 30, 2025.